How to Cancel Recurring Billing at ClickBank

A quick note about ClickBank’s recurring billing service:

If you want to cancel your customers’ subscription, and NOT issue refunds, send your request to:

cancel AT

(replace AT with @)

If you have a subscription that needs one (or more) of the payments refunded, send those requests to:

refunds AT

Note: a refund will also cancel the remaining subscription.

Very important: If you want to cancel a subscription, but accidently send the request to refunds, that order will be refunded!

For additional info, refer to ClickBank’s Release Summary for Recurring Billing below:

ClickBank Release Summary

Best wishes,